UK Delivery

Upgrade to Delivery Before 10.30am | 12pm | 1pm also available to some locations.

DPD Click and Collect offers a more convenient and secure way of receiving your order from a range of local collection points, our most sustainable delivery option. Click to find out more.

Additional Info

Orders are processed 7 days a week.

Cut off times above apply Monday to Saturday - Orders placed after the cutoff may not be processed until the next day.

Delivery timescales are estimates based on working days; Public Holidays, Saturdays and Sundays are NOT classed as working days.

Most parcels are delivered Monday to Friday between the hours of 8am-8pm, couriers sometimes deliver outside of these hours or on non working days at their descretion.

We provide tracking to allow you to monitor the progress of your delivery and if necessary make alternative arrangements for delivery.

Some areas are covered by limited delivery capacity, delivery timescales would not apply and can be expected to take longer to deliver.Please click here to check if your postcode may be impacted.

Delivery charges are calculated based on the size and weight of the items in the basket (**price from is based on a typical order).

We use a range of different courier services provided by DHL, DPD, EVRi and Royal Mail.

Our internal systems determine which service is best placed to deliver your order at the time of dispatch.

If you select a specific carrier delivery option in the checkout we will endeavour to honour your preference but it may be necessary to use a different service.

If your preferred courier or service is not available in the checkout please contact us after placing your order we will attempt to ship with your preferred service.

If you have any questions or concerns about delivery please contact us we're happy to help.

Please Note all of the information above has been provided in good faith and is designed to be used as guide, terms and conditions apply see our website Terms of Service.

EU Delivery

Please Note: Shipments sent to the European Union are sold exclusive of VAT and may be subject to local import duties and taxes.

Standard Delivery will be shipped with one of our standard postage providers.

Express Delivery will be processed with high priority and dispatched with the fastest available carrier service.

Delivery timescales above are esimates based on best service given in working days Public Holidays, Saturday's and Sunday's are NOT classed as working days.

All applicable customs and import duties and any other charges are the responsibility of the customer.

Delivery charges are calculated based on the size and weight of the items in the basket at the checkout and do Not include VAT.

We use a range of different courier services provided by DHL, DPD and Royal Mail.

Our internal systems determine which service is best placed to deliver your order at the time of dispatch.

Orders are processed Monday to Saturday.

Please Note the delivery information above is designed to be used as guide, for full Terms & Conditions see our website Terms of Service.

If you have any questions or concerns about delivery please contact us, we're happy to help.

Please see table below for estimated delivery timescales.

USA Delivery

Orders placed with total value upto $800 using standard delivery will be sent using a postal service which includes all duties and taxes paid.

For orders over $800 or placed with express delivery the total price is exclusive of sales taxes and may be subject to local import duties and taxes.

Standard Delivery will be shipped with one of our postal providers and typically arrives within 5-10 Days.

Express Delivery will be processed with high priority and dispatched with the fastest available courier service usually arriving within 2-3 Days.

Delivery timescales above are esimates based on best service given in working days Public Holidays, Saturday's and Sunday's are NOT classed as working days.

Delivery charges are calculated based on the size and weight of the items in the basket at the checkout.

We use a range of different courier services provided by DHL, DPD, Royal Mail and Spring(PostNL)

Our internal systems determine which service is best placed to deliver your order at the time of dispatch.

Orders are processed Monday to Saturday.

All applicable customs and import duties and any other charges are the responsibility of the customer.

Please Note the delivery information above is designed to be used as guide, for full Terms & Conditions see our website Terms of Service.

If you have any questions or concerns about delivery please contact us, we're happy to help.

International Delivery

Please Note: Shipments sent outside of the UK are sold exclusive of VAT and may be subject to local import duties and taxes.

Standard Delivery will be shipped with one of our standard postage providers.

Express Delivery will be processed with high priority and dispatched with the fastest available carrier service.

Delivery timescales above are esimates based on best service given in working days Public Holidays, Saturday's and Sunday's are NOT classed as working days.

All applicable customs and import duties and any other charges are the responsibility of the customer.

Delivery charges are calculated based on the size and weight of the items in the basket at the checkout and do Not include VAT.

We use a range of different courier services provided by DHL and Royal Mail.

Our internal systems determine which service is best placed to deliver your order at the time of dispatch.

Orders are processed Monday to Saturday.

Please Note the delivery information above is designed to be used as guide, for full Terms & Conditions see our website Terms of Service.

If you have any questions or concerns about delivery please contact us, we're happy to help.

Please see table below for estimated delivery timescales.

Bike Delivery

All of the bikes we sell are physically in stock at the point of purchase but come from the manufacturer unassembled and have to be built and safety checked before shipping.

The assembly process will begin as soon as we recieve full payment on a completed order and typically takes a few days to complete.

Orders are processed and assembled by our fully qualified mechanics on first come first served basis in date order.

Once fully checked and boxed, we will contact you to arrange a suitable delivery date when you will be at the delivery address to take delivery.

Our bikes are despatched with a premium delivery service which usually delivers next working day (excludes weekends & public holidays) for mainland UK orders.

It may take slightly longer for some areas, Northern Ireland, Channel Islands and outlying Scottish areas. Please click here to see a list of postcodes which may be impacted.

International bike orders will be dispatched as soon as the bike is boxed and typically take upto a week to arrive.

Please Note: Bikes sent outside of the UK are sold exclusive of VAT and may be subject to local import duties and taxes.

For more information on the delivery process or to check the current assembly processing time check the delivery tab on the product page of our Bikes.

Please Note the delivery information above is designed to be used as guide, for full Terms & Conditions see our website Terms of Service.

If you have any questions or concerns about delivery please contact us we're happy to help.

Start Fitness Delivery Pass

Treat yourself to 12 months Free UK Delivery for a one-off charge of just £9.99. 

You'll also get exclusive offers and early access to our newest products and sales! Don't miss out.

Key Points:

Valid customer account and email address required for signup.

Not Applicable on some items, typically those that require a specialist delivery service.

Delivery pass can be cancelled at any time but you will only recieve a refund if you have never used the pass to recieve any orders.

Free returns are NOT included in the delivery pass.

Terms and conditions apply see website terms of service for full details.

Delivery pass works best when logged into your customer account, ordering through the standard website checkout, express checkouts such as applepay, paypal, googlepay or shop pay dont access your customer account so you may not see the free delivery option. Please use the standard website checkout process or if you would like to pay with one of these methods we will refund standard delivery charges for qualifying purchases.

Start Fitness delivery pass is available to purchase on the website and during the checkout process.
Once purchased you will receive free standard delivery on any subsequent qualifying orders for 1 year from the date of purchase.
Free standard delivery will only apply to orders to shipped to a UK address placed with the same customer account or email address.
Delivery pass cannot be transferred to another account or email address.
Some items may not be available with the delivery pass, these will not be counted as qualifying purchases this includes but is not limited to Bikes, Bike Frames, Wheelsets and Forks.
If the delivery pass isn't visible at checkout for your basket, this determines that the order you are trying to place consists of a non-qualifying item or number of items.
Items that require a specialist delivery service are not included in a qualifying orders.