Once an order has been processed the delivery address for that order cannot be changed. We are also unable to redirect mail once an order has been processed. For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot.

Please be aware that if you request that goods are left safe via the courier notes, liability for loss or damage is passed to you, the customer. Therefore, in the event of an absence, we strongly recommend that you arrange to collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbour.